“I apologize for the extremely late response, I opened this email and completely forgot to respond. I unfortunately do not know a (REDACTED).  I just wanted to thank you and your team again for all the packages and support, it means the world to us.  My guys and I have been loving the packages and looking forward to each one.  We’re set to leave here relatively soon, so there’s no need to send anymore.  We thank you all for everything you’ve done thus far.   Respectfully,   Ethan”